FAQ

What are diaper cakes?

Diaper cakes are the hottest “Baby Shower Gift” ideas on the market. They are created using practical baby gift items (like diapers of course) and good quality baby gifts to form into 1 to 4 tiered cakes. The end result is of course non-edible but yet irresistible for new parents to receive as “Baby Shower Gift”.

Diaper cakes are also suitable for birthday gifts for children up to 2 years old as long as they are still wearing diapers!

Below are some examples of the ingredients that we used to bake the 1 to 4 tiered cakes:

• diapers (of course)
• soft toys
• educational toys and books
• baby or toddler clothings
• socks, mittens, shoes
• receiving blankets and towels
• toiletries

Though you cannot eat them, they are yummy enough to surprise anyone!
So here's a wonderful alternative to the usual off-the-shelf hampers.

 

What kind of diapers do you use for your diaper cakes?

We use M-sized Huggies Total Protection disposable diapers because usually babies grow up faster than we expected and also this gives the parents the option to enjoy the diaper cakes for a little longer before they have to take them apart. However, should you need other sizes such as bigger ones for the toddlers, feel free to inform us and we will do the necessary changes for you.

 

Can we request for a change of other diaper brands?

It is possible to change the diaper brand as long as we are informed upon your purchase of the diaper cake. There will be an additional cost of:

$4 for 1 & 2-tiered diaper cakes

$8 for 3 & 4-tiered diaper cakes

 

Can we request to have the baby’s name on the diaper cake?

Sure! You can submit  to us the baby’s name (maximum 8 letters) and we will place 3D letter stickers on the cake at a minimal cost of $2.

 

What is the price range like for your diaper cakes?

1-Tier: $60 - $90

2-Tier: $90-$140

3-Tier: $140-$185

4-Tier: $185 -$300

5-Tier: $300 and above

 

Are your diaper cakes ready in stock?

For all diaper cakes that are showcased on our website, the ‘ingredients’ are readily available. We will start ‘baking’ using fresh diapers once you place the order and make the payment.

Our diaper cakes are all exclusively handmade with love and passion, hence there will be no two orders that are similar.

 

Can I place order for a customised diaper cake?

Yes, you can. It will take between 4-7 days before we can deliver to the recipient, depending on the intricacy of the diaper cake requested.

 

How are your items packaged for delivery?

For diaper cakes by prettyCakes, it will arrive wrapped up with a fancy cloth similar to below.

A ‘Recipe Card’ will accompany the diaper cake that will include the list of gift items used and a picture of the diaper cake. The purchasers can pen down personal messages for the recipients on the card. The ‘Recipe Card’ also serves as a great memento for the recipients especially after the diaper cake has been ‘consumed’.

 

How many days does it take for my ordered gifts to reach the recipient?

The ordered gifts will be delivered to the recipient’s doorstep on the date that is requested by you. Hence, please submit the form at least 2 days (except weekends and public holidays) before the delivery date so that we could process your order accordingly. Our staff will SMS/call the recipient at least 1 day before the delivery date to confirm the date and time of delivery.

 

What if I need my order to be delivered the next day?

This is possible subjected to our transport delivery schedule, availability of item and submission of order details by 2 p.m. (except weekends and public holidays).

 

Do you deliver on weekends and public holidays?

This is possible subjected to our transport delivery schedule, availability of item and submission of  order details and payment confirmation to be made by 12 noon, on Friday or eve of public holiday.

 

How do I know that my order is confirmed?

After you have submitted the order from, our staff will contact you via the EMAIL or MOBILE number which you have submitted, within the next 3 days* to confirm the availability of the cakes that you wish to order and to confirm the delivery details.

*NOTE: Should you NOT receive any call or email from us within the next 4 days, kindly sms us at 9362 4932. There is the possibility of technical error in the process of order submission, which we may not be wary about.

 

What are the methods of payment?

Paypal / Credit and Debit Cards

We accept payments via paypal - a safe and internationally recognised payment method. You do not need to have a paypal account to use this service.

Bank Transfer

For ATM transfer or internet banking, below are the available bank accounts:

·         POSB Savings Account 071-15623-0

·         OCBC Savings Account 534-4-076426

IMPORTANT:

·         Please SMS to 9362 4932 after the payment is made so that we can verify that the payment is received.

·         Please retain/print/printscreen the payment details for verification purposes.

Official Company Cheques

We accept official company cheques  from companies. After the delivery of the diaper cakes, we will invoice to the company for payment terms of 14 days.

 

What are the delivery charges?

Currently, delivery is done within Singapore. Delivery charge for prettyCakes diaper cakes is $7 only. There will be an additional $5 for deliveries to Sentosa, Jurong Island, hospitals and CBD area.

 

What if I need to change the details on the greeting card?

This is possible as long as the changes are informed by 2 p.m. before the delivery date and 12 noon, on Friday or eve of public holiday.

 

What if there is no one receiving the item when you deliver?

PrettyCakes will confirm the delivery time with either the recipient or the purchaser, 1 day before the delivery date. If there is still no one to receive the diaper cake on the agreed scheduled delivery time, we can arrange for another delivery time which will require a 2nd  delivery charge payable by the purchaser.

 

What if upon delivery, it was realised that the delivery address given was incorrect?

PrettyCakes will inform the purchaser about the wrong address and another delivery schedule will be arranged which will require another delivery charge.

 

Are cancellations of orders allowed?

Cancellations are not allowed 1 day before delivery. Deposit can be forfeited for last minute cancellations i.e. made 1 day before delivery.

 

 

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